Refund policy

 

At Aesthetics Showroom, we curate a collection of both new and secondhand garments. Please note that some pieces may show light signs of previous wear or age, which are clearly reflected in the product descriptions and photos. These unique details are part of each item’s story and character.

Returns & Exchanges

All sales are final. We do not accept returns, exchanges, or offer refunds.
However, if you receive an incorrect item or there is a significant issue with your order, please contact us within 14 days of delivery at [insert your customer service email]. Our team will review each case individually and determine the best solution.

Condition Disclaimer

Because we offer both new and pre-owned clothing, please review all product descriptions and photos carefully before purchasing. Variations in condition are expected and are not considered defects.

Return Shipping

In the rare case that a return is approved, customers are responsible for return shipping costs. We recommend using a tracked shipping method, as Aesthetics Showroom is not responsible for lost or damaged return packages.